e6vk
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
Form 6-K
REPORT OF FOREIGN PRIVATE ISSUER
PURSUANT TO RULE 13a-16 OR 15d-16 UNDER
THE SECURITIES EXCHANGE ACT OF 1934
For the month of January, 2011
Commission File Number 1-14840
AMDOCS LIMITED
Suite 5, Tower Hill House Le Bordage
St. Peter Port, Island of Guernsey, GY1 3QT
Amdocs, Inc.
1390 Timberlake Manor Parkway, Chesterfield, Missouri 63017
(Address of principal executive offices)
Indicate by check mark whether the registrant files or will file annual reports under cover of Form
20-F or Form 40-F.
FORM 20-F x FORM 40-F o
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by
Regulation S-T Rule 101(b)(1): o
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by
Regulation S-T Rule 101(b)(7): o
Indicate by check mark whether the registrant by furnishing the information contained in this Form
is also thereby furnishing the information to the Commission pursuant to rule 12g3-2(b) under the
Securities Exchange Act of 1934.
YES o NO x
On January 25, 2011, Amdocs Limited (Amdocs) issued a press release announcing financial
results for the quarter ended December 31, 2010. A copy of the press release is furnished as
Exhibit 99.1 to this Report of Foreign Private Issuer on Form 6-K.
The information in this Form 6-K (including Exhibit 99.1) shall not be deemed filed for
purposes of Section 18 of the Securities Exchange Act of 1934 (the Exchange Act) or otherwise
subject to the liabilities of that section, nor shall it be deemed incorporated by reference in any
filing under the Securities Act of 1933 or the Exchange Act.
SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused
this report to be signed on its behalf by the undersigned, thereunto duly authorized.
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AMDOCS LIMITED
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/s/ Thomas G. OBrien
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Thomas G. OBrien |
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Treasurer and Secretary
Authorized U.S. Representative |
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Date: January 25, 2011
EXHIBIT INDEX
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EXHIBIT NO. |
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DESCRIPTION |
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99.1
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Amdocs Limited Press Release dated January 25, 2011.
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exv99w1
Exhibit 99.1
Amdocs Limited Reports Quarterly Revenue of $775 Million, Up 6.9% YoY
Expects 4-6% Revenue Growth in Fiscal 2011 and Improving Profitability
During the Fiscal Year
Key highlights:
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First fiscal quarter revenue of $775 million, compared to the $760-$780
million guidance range. Similar to what was factored into the guidance, foreign currency
movements positively impacted revenue by approximately $6 million sequentially relative to
the fourth fiscal quarter of 2010 |
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First fiscal quarter non-GAAP operating income of $120 million; non-GAAP
operating margin of 15.5%; GAAP operating income of $88 million |
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First fiscal quarter diluted non-GAAP EPS of $0.52, compared to the
$0.49-$0.58 guidance range, excluding amortization of purchased intangible assets and other
acquisition related costs and equity-based compensation expense, net of related tax effects |
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Diluted GAAP EPS of $0.38 for the first fiscal quarter, compared to the
$0.34-$0.45 guidance range |
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Free cash flow of $127 million for the first fiscal quarter |
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Twelve-month backlog of $2.56 billion at the end of the first fiscal quarter,
up $35 million from the end of the fourth fiscal quarter of 2010 |
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Second quarter fiscal 2011 guidance: Expected revenue of approximately
$775-$790 million and diluted non-GAAP EPS of $0.53-$0.60, excluding acquisition-related
costs and approximately $0.03-$0.04 per share of equity-based compensation expense, net of
related tax effects. Diluted GAAP EPS is expected to be approximately $0.43-$0.51 |
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Expected revenue growth of 4-6% in fiscal 2011 as compared to fiscal 2010 |
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Repurchased $113 million of ordinary shares during the first fiscal quarter |
ST. LOUIS January 25, 2011 Amdocs Limited (NYSE: DOX) today reported that for its first
fiscal quarter ended December 31, 2010, revenue was $775.2 million, up 1.7% sequentially from the
fourth fiscal quarter of 2010 and up 6.9% as compared to last years first fiscal quarter. Net
income on a non-GAAP basis was $99.8 million, or $0.52 per diluted share,
compared to non-GAAP net income of $113.1 million, or $0.55 per diluted share, in the first quarter
of fiscal 2010. Non-GAAP net income excludes amortization of purchased intangible assets and other
acquisition related costs and equity-based compensation expenses of $26.4 million, net of related
tax effects, in the first quarter of fiscal 2011 and excludes such amortization and equity-based
compensation expenses of $24.8 million, net of related tax effects, in the first quarter of fiscal
2010. The Companys GAAP net income for the first quarter of fiscal 2011 was $73.4 million, or
$0.38 per diluted share, compared to GAAP net income of $88.4 million, or $0.43 per diluted share,
in the prior years first quarter.
Our performance in the first fiscal quarter of 2011 reflects continued revenue growth for Amdocs
as a result of healthy demand trends. Additionally, consistent with our guidance, the results
reflect a decline in the operating margin due to the effects of several of the current investment
initiatives we had cited last quarter, including the one-time impact of winning the strategic
emerging markets contract. Furthermore, we made progress over the course of the first quarter with
some of our key near-term challenges while sharpening our focus on the long-term growth initiatives
of the company, said Eli Gelman, chief executive officer of Amdocs Management Limited.
Gelman continued, Specific to the discussion of near-term profitability, we have important updates
on the progress we made against several initiatives and issues that we shared last quarter,
including:
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First, we are pleased to report that in the first fiscal quarter we won the agreement
with the emerging markets customer that we referenced in our November 3, 2010 earnings
announcement. While this agreement resulted in a non-recurring upfront expense, it
significantly expands a strategic relationship with a key global service provider and, we
believe, opens an even larger opportunity for long-term growth in the region in which the
emerging markets customer operates. |
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Second, we successfully re-scoped our contract with Clearwire to address the changes in
the customers strategic direction. Amdocs and Clearwire continue to maintain a strong,
long-term managed services relationship. |
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Third, we have begun to realize early benefits in our employee productivity as a result
of the focused investments we made in our knowledge base during the first quarter. Given
the importance of employee knowledge to our long-term success, we expect to continue making
these investments throughout the remainder of 2011. |
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Lastly, we made important progress with key customer implementations during the first
quarter, including in the cable industry; however, we are still engaged in some of the
industrys most complex projects which may require continued investment in the near-term. |
Gelman concluded, After my first quarter as CEO, I am even more excited about the opportunities in
front of Amdocs. Furthermore, I have greater confidence that we have both identified and are
appropriately addressing our near-term challenges while focusing the company on the growth
potential ahead of us. Looking forward, we now expect revenue to grow in the range of 4-6% in
fiscal 2011 as compared to fiscal 2010. In addition, we expect profitability to improve during
the fiscal year as we begin to realize the benefits of our internal and customer-focused
investments.
Financial Discussion of First Fiscal Quarter Results
Free cash flow was $127 million for the quarter, comprised of cash flow from operations of $162
million less approximately $35 million in net capital expenditures and other.
Twelve-month backlog, which includes anticipated revenue related to contracts, estimated revenue
from managed services contracts, letters of intent, maintenance and estimated on-going support
activities, was $2.56 billion at the end of the first quarter of fiscal 2011.
Financial Outlook
Amdocs expects that revenue for the second quarter of fiscal 2011 will be approximately $775-$790
million. Diluted earnings per share on a non-GAAP basis for the second quarter are expected to be
$0.53-$0.60, excluding acquisition-related costs and approximately $0.03-$0.04 per share of
equity-based compensation expense, net of related tax effects. Amdocs estimates GAAP diluted
earnings per share for the second quarter will be $0.43-$0.51.
Conference Call Details
Amdocs will host a conference call on January 25, 2011 at 5:00 p.m. Eastern Time to discuss the
Companys first quarter results. The call will be carried live on the Internet via the Amdocs
website, www.amdocs.com.
Non-GAAP Financial Measures
This release includes non-GAAP diluted earnings per share and other non-GAAP financial
measures, including free cash flow, non-GAAP cost of service, non-GAAP research and development,
non-GAAP selling, general and administrative, non-GAAP operating income, non-GAAP operating margin,
non-GAAP income taxes and non-GAAP net income. These non-GAAP measures exclude the following items:
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amortization of purchased intangible assets and other acquisition related costs; |
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equity-based compensation expense; and |
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tax effects related to the above. |
These non-GAAP financial measures are not in accordance with, or an alternative for, generally
accepted accounting principles and may be different from non-GAAP financial measures used by other
companies. In addition, these non-GAAP financial measures are not based on any comprehensive set of
accounting rules or principles. Amdocs believes that non-GAAP financial measures have limitations
in that they do not reflect all of the amounts associated with Amdocs results of operations as
determined in accordance with GAAP and that these measures should only be used to evaluate Amdocs
results of operations in conjunction with the corresponding GAAP measures.
Amdocs believes that the presentation of non-GAAP diluted earnings per share and other financial
measures, including free cash flow, non-GAAP cost of service, non-GAAP research and development,
non-GAAP selling, general and administrative, non-GAAP operating income, non-GAAP operating margin,
non-GAAP income taxes and non-GAAP net income, when shown in conjunction with the corresponding
GAAP measures, provides useful information to investors and management regarding financial and
business trends relating to its financial condition and results of operations, as well as the net
amount of cash generated by its business operations after taking into account capital spending
required to maintain or expand the business.
For its internal budgeting process and in monitoring the results of the business, Amdocs
management uses financial statements that do not include amortization of purchased intangible
assets and other acquisition related costs, equity-based compensation expense and related tax
effects. Amdocs management also uses the foregoing non-GAAP financial measures, in addition to the
corresponding GAAP measures, in reviewing the financial results of Amdocs. In addition, Amdocs
believes that significant groups of investors exclude these non-cash expenses in reviewing its
results and those of its competitors, because the amounts
of the expenses between companies can vary greatly depending on the assumptions used by an
individual company in determining the amounts of the expenses.
Amdocs further believes that, where the adjustments used in calculating non-GAAP diluted earnings
per share are based on specific, identified amounts that impact different line items in the
Consolidated Statements of Income (including cost of service, research and development, selling,
general and administrative, operating income, income taxes and net income), it is useful to
investors to understand how these specific line items in the Consolidated Statements of Income are
affected by these adjustments.
Please refer to the Reconciliation of Selected Financial Metrics from GAAP to Non-GAAP tables
below.
About Amdocs
Amdocs is the market leader in customer experience systems innovation. The company combines
business and operational support systems, service delivery platforms, proven services, and deep
industry expertise to enable service providers and their customers to do more in the connected
world. Amdocs offerings help service providers explore new business models, differentiate through
personalized customer experiences, and streamline operations. A global company with revenue of
approximately $3.0 billion in fiscal 2010, Amdocs has over 19,000 employees and serves customers in
more than 60 countries worldwide. For more information, visit Amdocs at www.amdocs.com.
This press release includes information that constitutes forward-looking statements made pursuant
to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including
statements about Amdocs growth and business results in future quarters. Although we believe the
expectations reflected in such forward-looking statements are based upon reasonable assumptions, we
can give no assurance that our expectations will be obtained or that any deviations will not be
material. Such statements involve risks and uncertainties that may cause future results to differ
from those anticipated. These risks include, but are not limited to, the effects of general
economic conditions, Amdocs ability to grow in the business markets that it serves, Amdocs ability
to successfully integrate acquired businesses, adverse effects of market competition, rapid
technological shifts that may render the Companys products and services obsolete, potential loss
of a major customer, our ability to develop long-term relationships with our customers, and risks
associated with operating businesses in the
international market. Amdocs may elect to update these forward-looking statements at some point in
the future; however, the Company specifically disclaims any obligation to do so. These and other
risks are discussed at greater length in the Companys filings with the Securities and Exchange
Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30,
2010 filed on December 7, 2010.
Contact:
Elizabeth W. Grausam
Vice President of Investor Relations
Amdocs
314-212-8328
E-mail: dox_info@amdocs.com
AMDOCS LIMITED
Consolidated Statements of Income
(in thousands, except per share data)
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Three months ended |
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December 31, |
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2010 |
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2009 |
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Revenue: |
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License |
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$ |
29,906 |
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$ |
24,150 |
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Service |
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745,275 |
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700,661 |
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775,181 |
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724,811 |
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Operating expenses: |
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Cost of license |
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700 |
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442 |
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Cost of service |
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508,138 |
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462,215 |
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Research and development |
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54,992 |
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50,106 |
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Selling, general and administrative |
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104,357 |
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91,580 |
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Amortization of purchased intangible assets and other |
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19,410 |
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21,319 |
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687,597 |
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625,662 |
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Operating income |
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87,584 |
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99,149 |
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Interest and other expense, net |
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3,117 |
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715 |
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Income before income taxes |
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84,467 |
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98,434 |
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Income taxes |
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11,076 |
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10,081 |
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Net income |
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$ |
73,391 |
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$ |
88,353 |
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Basic earnings per share |
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$ |
0.38 |
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$ |
0.43 |
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Diluted earnings per share |
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$ |
0.38 |
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$ |
0.43 |
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Basic weighted average number of shares outstanding |
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191,599 |
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205,430 |
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Diluted weighted average number of shares outstanding |
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192,969 |
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206,656 |
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AMDOCS LIMITED
Selected Financial Metrics
(in thousands, except per share data)
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Three months ended |
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December 31, |
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2010 |
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2009 |
Revenue |
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$ |
775,181 |
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$ |
724,811 |
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Non-GAAP operating income |
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120,268 |
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131,321 |
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Non-GAAP net income |
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99,769 |
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113,127 |
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Non-GAAP diluted earnings per share |
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$ |
0.52 |
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$ |
0.55 |
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Diluted weighted average number of shares outstanding |
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192,969 |
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206,656 |
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AMDOCS LIMITED
Reconciliation of Selected Financial Metrics from GAAP to Non-GAAP
(in thousands)
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Three months ended |
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December 31, 2010 |
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Reconciliation items |
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Amortization of |
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purchased |
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Equity based |
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intangible assets |
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Compensation |
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GAAP |
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and other |
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expense |
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Tax effect |
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Non-GAAP |
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Operating expenses: |
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Cost of license |
|
$ |
700 |
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$ |
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$ |
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$ |
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$ |
700 |
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Cost of service |
|
|
508,138 |
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(4,484 |
) |
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503,654 |
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Research and
development |
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54,992 |
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(849 |
) |
|
|
|
|
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|
54,143 |
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Selling, general and
administrative |
|
|
104,357 |
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(7,941 |
) |
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|
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|
96,416 |
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Amortization of
purchased intangible
assets and other |
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|
19,410 |
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(19,410 |
) |
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Total operating expenses |
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687,597 |
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(19,410 |
) |
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(13,274 |
) |
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654,913 |
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Operating income |
|
|
87,584 |
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|
19,410 |
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|
13,274 |
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|
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|
120,268 |
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|
|
|
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|
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|
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Income taxes |
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|
11,076 |
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|
|
|
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|
6,306 |
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|
17,382 |
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Net income |
|
$ |
73,391 |
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$ |
19,410 |
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$ |
13,274 |
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$ |
(6,306 |
) |
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$ |
99,769 |
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|
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|
|
Three months ended |
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|
December 31, 2009 |
|
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Reconciliation items |
|
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Amortization of |
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purchased |
|
Equity based |
|
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|
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|
intangible assets |
|
compensation |
|
|
|
|
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|
GAAP |
|
and other |
|
expense |
|
Tax effect |
|
Non-GAAP |
|
|
|
Operating expenses: |
|
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|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Cost of license |
|
$ |
442 |
|
|
$ |
|
|
|
$ |
|
|
|
$ |
|
|
|
$ |
442 |
|
Cost of service |
|
|
462,215 |
|
|
|
|
|
|
|
(4,785 |
) |
|
|
|
|
|
|
457,430 |
|
Research and
development |
|
|
50,106 |
|
|
|
|
|
|
|
(1,133 |
) |
|
|
|
|
|
|
48,973 |
|
Selling, general and
administrative |
|
|
91,580 |
|
|
|
|
|
|
|
(4,935 |
) |
|
|
|
|
|
|
86,645 |
|
Amortization of
purchased intangible
assets and other |
|
|
21,319 |
|
|
|
(21,319 |
) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Total operating expenses |
|
|
625,662 |
|
|
|
(21,319 |
) |
|
|
(10,853 |
) |
|
|
|
|
|
|
593,490 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Operating income |
|
|
99,149 |
|
|
|
21,319 |
|
|
|
10,853 |
|
|
|
|
|
|
|
131,321 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Income taxes |
|
|
10,081 |
|
|
|
|
|
|
|
|
|
|
|
7,398 |
|
|
|
17,479 |
|
|
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|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net income |
|
$ |
88,353 |
|
|
$ |
21,319 |
|
|
$ |
10,853 |
|
|
$ |
(7,398 |
) |
|
$ |
113,127 |
|
|
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|
AMDOCS LIMITED
Condensed Consolidated Balance Sheets
(in thousands)
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As of |
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December 31, |
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September 30, |
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2010 |
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2010 |
|
ASSETS |
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Current assets |
|
|
|
|
|
|
|
|
Cash, cash equivalents and short-term interest-bearing investments |
|
$ |
1,251,639 |
|
|
$ |
1,433,299 |
|
Accounts receivable, net, including unbilled of $65,634 and
$62,246, respectively |
|
|
547,867 |
|
|
|
580,000 |
|
Deferred income taxes and taxes receivable |
|
|
137,879 |
|
|
|
126,083 |
|
Prepaid expenses and other current assets |
|
|
156,720 |
|
|
|
112,417 |
|
|
|
|
|
|
|
|
Total current assets |
|
|
2,094,105 |
|
|
|
2,251,799 |
|
|
|
|
|
|
|
|
|
|
Equipment and leasehold improvements, net |
|
|
250,902 |
|
|
|
258,273 |
|
Goodwill and other intangible assets, net |
|
|
1,836,722 |
|
|
|
1,856,178 |
|
Other noncurrent assets |
|
|
465,614 |
|
|
|
454,354 |
|
|
|
|
|
|
|
|
Total assets |
|
$ |
4,647,343 |
|
|
$ |
4,820,604 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
LIABILITIES AND SHAREHOLDERS EQUITY |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Current Liabilities |
|
|
|
|
|
|
|
|
Accounts payable, accruals and other |
|
$ |
614,148 |
|
|
$ |
621,549 |
|
Short-term financing arrangements |
|
|
|
|
|
|
200,000 |
|
Deferred revenue |
|
|
216,258 |
|
|
|
184,481 |
|
Deferred income taxes and taxes payable |
|
|
16,457 |
|
|
|
18,117 |
|
|
|
|
|
|
|
|
Total current liabilities |
|
|
846,863 |
|
|
|
1,024,147 |
|
Other noncurrent liabilities |
|
|
581,508 |
|
|
|
567,077 |
|
Shareholders equity |
|
|
3,218,972 |
|
|
|
3,229,380 |
|
|
|
|
|
|
|
|
Total liabilities and shareholders equity |
|
$ |
4,647,343 |
|
|
$ |
4,820,604 |
|
|
|
|
|
|
|
|
AMDOCS LIMITED
Consolidated Statements of Cash Flows
(in thousands)
|
|
|
|
|
|
|
|
|
|
|
Three months ended December 31, |
|
|
|
2010 |
|
|
2009 |
|
Cash Flow from Operating Activities: |
|
|
|
|
|
|
|
|
Net income |
|
$ |
73,391 |
|
|
$ |
88,353 |
|
Reconciliation of net income to net cash provided by operating activities: |
|
|
|
|
|
|
|
|
Depreciation and amortization |
|
|
49,153 |
|
|
|
50,050 |
|
Equity-based compensation expense |
|
|
13,274 |
|
|
|
10,853 |
|
Deferred income taxes |
|
|
6,903 |
|
|
|
(8,501 |
) |
Excess tax benefit from equity-based compensation |
|
|
(24 |
) |
|
|
(17 |
) |
Loss (gain) from short-term interest-bearing investments |
|
|
832 |
|
|
|
(329 |
) |
Net changes in operating assets and liabilities, net of amounts acquired: |
|
|
|
|
|
|
|
|
Accounts receivable |
|
|
34,330 |
|
|
|
(22,161 |
) |
Prepaid expenses and other current assets |
|
|
(40,891 |
) |
|
|
6,159 |
|
Other noncurrent assets |
|
|
(26,751 |
) |
|
|
(14,409 |
) |
Accounts payable, accrued expenses and accrued personnel |
|
|
5,462 |
|
|
|
28,258 |
|
Deferred revenue |
|
|
39,015 |
|
|
|
47,599 |
|
Income taxes payable |
|
|
(2,515 |
) |
|
|
4,534 |
|
Other noncurrent liabilities |
|
|
10,122 |
|
|
|
3,118 |
|
|
|
|
|
|
|
|
Net cash provided by operating activities |
|
|
162,301 |
|
|
|
193,507 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Cash Flow from Investing Activities: |
|
|
|
|
|
|
|
|
Payments for purchase of equipment and leasehold improvements, net |
|
|
(35,340 |
) |
|
|
(23,589 |
) |
Proceeds from sale of short-term interest-bearing investments |
|
|
124,797 |
|
|
|
278,183 |
|
Purchase of short-term interest-bearing investments |
|
|
(88,605 |
) |
|
|
(348,662 |
) |
Net cash paid for acquisitions |
|
|
|
|
|
|
(56,454 |
) |
Other |
|
|
(7,672 |
) |
|
|
|
|
|
|
|
|
|
|
|
Net cash used in investing activities |
|
|
(6,820 |
) |
|
|
(150,522 |
) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Cash Flow from Financing Activities: |
|
|
|
|
|
|
|
|
Payments under financing arrangements |
|
|
(200,000 |
) |
|
|
|
|
Repurchase of shares |
|
|
(113,431 |
) |
|
|
|
|
Proceeds from employee stock options exercised |
|
|
13,845 |
|
|
|
5,141 |
|
Payments under capital lease, short-term financing arrangements and other |
|
|
(228 |
) |
|
|
(104 |
) |
|
|
|
|
|
|
|
Net cash (used in) provided by financing activities |
|
|
(299,814 |
) |
|
|
5,037 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net (decrease) increase in cash and cash equivalents |
|
|
(144,333 |
) |
|
|
48,022 |
|
Cash and cash equivalents at beginning of period |
|
|
1,036,195 |
|
|
|
728,762 |
|
|
|
|
|
|
|
|
Cash and cash equivalents at end of period |
|
$ |
891,862 |
|
|
$ |
776,784 |
|
|
|
|
|
|
|
|
AMDOCS LIMITED
Supplementary Information
(in millions)
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Three months ended |
|
|
|
December 31, |
|
|
September 30, |
|
|
June 30, |
|
|
March 31, |
|
|
December 31, |
|
|
|
2010 |
|
|
2010 |
|
|
2010 |
|
|
2010 |
|
|
2009 |
|
North America |
|
$ |
564.6 |
|
|
$ |
569.7 |
|
|
$ |
572.3 |
|
|
$ |
572.4 |
|
|
$ |
547.6 |
|
Europe |
|
|
98.4 |
|
|
|
91.0 |
|
|
|
80.6 |
|
|
|
92.1 |
|
|
|
89.5 |
|
Rest of World |
|
|
112.2 |
|
|
|
101.5 |
|
|
|
100.3 |
|
|
|
79.5 |
|
|
|
87.7 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Total Revenue |
|
$ |
775.2 |
|
|
$ |
762.2 |
|
|
$ |
753.2 |
|
|
$ |
744.0 |
|
|
$ |
724.8 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Three months ended |
|
|
|
December 31, |
|
|
September 30, |
|
|
June 30, |
|
|
March 31, |
|
|
December 31, |
|
|
|
2010 |
|
|
2010 |
|
|
2010 |
|
|
2010 |
|
|
2009 |
|
Customer Experience
Systems |
|
$ |
725.4 |
|
|
$ |
714.9 |
|
|
$ |
693.0 |
|
|
$ |
689.0 |
|
|
$ |
678.4 |
|
Directory |
|
|
49.8 |
|
|
|
47.3 |
|
|
|
60.2 |
|
|
|
55.0 |
|
|
|
46.4 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Total Revenue |
|
$ |
775.2 |
|
|
$ |
762.2 |
|
|
$ |
753.2 |
|
|
$ |
744.0 |
|
|
$ |
724.8 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
As of |
|
|
|
December 31, |
|
|
September 30, |
|
|
June 30, |
|
|
March 31, |
|
|
December 31, |
|
|
|
2010 |
|
|
2010 |
|
|
2010 |
|
|
2010 |
|
|
2009 |
|
12-Month Backlog |
|
$ |
2,560 |
|
|
$ |
2,525 |
|
|
$ |
2,470 |
|
|
$ |
2,460 |
|
|
$ |
2,425 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|